Hearing Heroes: Roy, 80

In an ongoing series, we shine a spotlight on our happy customers – giving them the chance to share the potential benefits of Online Hearing Care with you. This month, Roy, a money-savvy British expat

Not every customer finds us for themselves. Sometimes it’s a happy accident. In Roy’s case, he discovered us from a few thousand miles away… with the assistance of a helpful nephew, that is. Roy settled in sunny southern Europe a number of years ago, but the hunt for his first pair of hearing aids brought his interest right back home.

“I’d already had my hearing checked locally – not that I needed anyone else to tell me I was going stone deaf,” Roy laughs. “Hearing aids had been a long time coming, but I couldn’t find a pair that suited me. All the options felt too pricey, and it was hard to justify the cost. I’d invested just about all I had in a nice retirement out here. Then my nephew said he’d seen an advert from Online Hearing Care. What did I have to lose?”

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Roy got in touch remotely and we talked through a few suitable options, based on his needs. He enjoys a quiet life abroad, close to his sister. Phone calls home to other relatives are also important to him. Roy wanted to keep costs to a minimum, while still enjoying a host of automatic features, so chose a pair of Phonak P30Rs, with our help.

“I love my hearing aids!” Roy tells us. “They were already set up for me when they arrived, based on test results I’d sent through, then I had a video call with the team in England to get started. I didn’t have to leave the house – never mind the country! My sister says we haven’t been able to talk this much for years. When I call the family, the sound from my telephone goes straight into my ears.

“It’s all amazing, but I couldn’t have had any of it at a higher price. Without Online Hearing Care, I’d still be struggling along. I hope Shivani and the team know how grateful I am.” Well, we’re grateful for the opportunity to help. Whatever your requirements, get in touch today. You may just be our next happy customer.

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