Your hearing aid is equipped with an earwax protection to protect the speaker from earwax damage. Please check the earwax protector regularly and exchange it if it looks dirty or if the hearing aid volume or sound quality is reduced. The earwax protection should be replaced every four to eight weeks.
Firstly, remove the earpiece (dome) from the speaker. Remove the dome from the speaker by holding the speaker in one hand and the dome in the other. Gently pull off the dome to remove and clean the speaker with a lint-free cloth.
Changing the filter:
1. Gently rotate the CeruShield Disk in the direction indicated by the arrows until a free opening appears under the bin icon.
2. To remove a used earwax protector carefully insert the speaker into the free opening (under bin icon) until it clicks. After the click you will see the used earwax protector in the opening below the bin icon.
3. To insert a new earwax protector carefully insert the speaker into the opening where the new earwax protector is visible (opposite the bin icon) until it clicks. After the click you will see the opening below is empty and the new earwax protector is now inside the speaker.
Then attach the dome onto the speaker.
See attached video that demonstrates this clearly: https://www.youtube.com/watch?v=zrPmpnfaqio