Maximum quality,
minimum hassle

Online Hearing Care is the only hearing care provider in the UK to offer a completely remote testing service that achieves the same level of accuracy as an in-person appointment at a fully equipped audiology clinic.

Our team is made up of highly experienced expert audiologists – and our unique testing programme is backed by some of the leading names in the industry.

This means our customers can enjoy precision-calibrated hearing aids, without leaving the comfort of home.

James Tysome, Consultant ENT surgeon at Cambridge University Hospitals and Chair of NHS England Specialised Ear and Opthalmology Clinical Advisory Group, talks about why hearing care is so important and how Online Hearing Care can help.

Our mission

At Online Hearing Care, we are dedicated to improving people’s lives through better hearing. We want the public to understand that hearing loss should be taken seriously and, if addressed early, can be treated very successfully.

Around 1 in 6 of the UK population – over 10 million adults – suffer from hearing loss. We want to encourage all of them to address this with easy and convenient solutions, at audiology clinical standards.

Members of the B.A.A., H.C.P.C. and B.S.H.A.A.

Shafi Ahmed explains how remote hearing care is revolutionising the industry and how Online Hearing Care is at the forefront of technology.

Operations team

Shivani Verma Lead Audiologist

Since qualifying from the University of Leeds in 2014 with a BSc in Audiology, Shivani has worked within the private audiology sector, as well as the NHS.

An interest in audiology stems from her passion to help people; to ensure they are getting the most from their hearing devices and are able to enjoy the best hearing possible.

Shivani’s grandfather lost the ability to hear in one ear – and relied solely on the other, despite it also being impaired. His struggle gave Shivani the motivation to help others in a similar position.

In her spare time, she enjoys catching up with loved ones, travelling and occasional candle making.

Advisory board

Prof Shafi Ahmed Consultant Surgeon at the Royal London Hospital

In addition to being an award-winning Consultant Surgeon at the Royal London Hospital, Shafi is a teacher, futurist, innovator and entrepreneur.

He is a 3x TEDx and an international keynote speaker and is faculty at Harvard Medical School, Bart’s Medical School, Imperial College London, Queen Mary University, Bradford University and Singularity University where he teaches on medicine, innovation and digital transformation. He is an honorary visiting professor at Imperial College, London, The University of Bradford and in 2020 he was awarded the Spinoza visiting professorship at the University of Amsterdam.

He is currently a member of the NHS Assembly advising on the long-term plan. He was previously an advisor to the Abu Dhabi Ministry of Health to help deliver innovation and digital Health and is the Vodafone UK Connected Health Ambassador.

In 2018 he was awarded the Future NHS award for NHS70 by Members of Parliament. In 2017 he was the top British Asian star in Tech and received this award from HRH Duke of York. He was also the British Bangladeshi of the Year 2017. He has delivered over 250 international keynotes on the future of healthcare, digital transformation and his work has been featured in over 400 newspapers, tech journals and mainstream TV news channels including Sky, BBC, CNN, ABC, Al Jazeera, CNBC, Time, Forbes, Bloomberg. He is one of the top 20 global influencers in Digital Health and Virtual Reality.

He chairs the Webit Health summit in Spain bringing together 15000+ innovators across all tech verticals and also co-founded the GIANT health summit in London. He is one of the top 20 global influencers in digital health and innovation and is a HIMSS Future50 clinical leader 2020.

James Tysome Consultant ENT Surgeon at Cambridge University Hospitals and Chair of NHS England Specialised Ear and Opthalmology Clinical Advisory Group

James Tysome is a Consultant ENT Surgeon at Cambridge University Hospitals where he specialises in ear surgery, hearing implant surgery and skull base surgery in both adults and children. He is the Clinical Lead of the ENT Department, Clinical Lead of the Cambridge Regional Skull Base Unit and a member of the Hearing Implant team providing high quality specialist care for patients with complex hearing and skull base problems.

He has won many academic prizes over his career, has edited three ENT books, published over 100 peer reviewed research papers and is regularly invited to present his work internationally. He is the Editor-in-Chief of the medical journal Clinical Otolaryngology.

He has a strong interest in research and medical innovation. He has an active research programme in otology and hearing implants and supervises PhD and MPhil students. He advises companies on the design of medical devices and has received grant funding for early-stage development of medical innovations for the treatment of hearing loss.

He is a member of the National Institute for Health and Care Excellence (NICE) Interventional Procedures Advisory Committee. This group is responsible for producing guidelines on the use of procedures across the NHS. He is a member of Council of the Otology Section of the Royal Society of Medicine as well as the British Skull Base Society, Chair of NHS England Specialised Ear and Ophthalmology Clinical Reference Group and is Clinical Lead for ENTUK’s e-learning platform.

Prof Brian Moore Emeritus Professor of Auditory Perception at the University of Cambridge

Brian Moore is Emeritus Professor of Auditory Perception at the University of Cambridge, specialising in audiology and the development and assessment of hearing aids. His research interests are: the perception of sound; development of new diagnostic tests of hearing; design of signal processing hearing aids for sensorineural hearing loss; and methods for fitting hearing aids to the individual.

He is a Fellow of the Royal Society, the Academy of Medical Sciences, the Acoustical Society of America, The Audio Engineering Society, The British Society of Audiology, and the Association for Psychological Science, and an Honorary Fellow of the Belgian Society of Audiology and the British Society of Hearing Aid Audiologists. He is President of the Association of Independent Hearing Healthcare Professionals (UK) and written or edited 20 books and over 730 scientific papers and book chapters

Professor Moore has been awarded the Littler Prize and the Littler Lecture of the British Society of Audiology, the Silver and Gold medals of the Acoustical Society of America, the first International Award in Hearing from the American Academy of Audiology, the Award of Merit from the Association for Research in Otolaryngology, the Hugh Knowles Prize for Distinguished Achievement, and an honorary doctorate from Adam Mickiewicz University, Poland. He recently achieved the Life Achievement Award from the American Auditory Society

He is also wine steward of Wolfson College, Cambridge. In his spare time he likes playing the guitar and fixing things.

Dr Josef Schlittenlacher Lecturer at Manchester University and multidisciplinary scientist

Josef is a multidisciplinary scientist with a focus on machine learning for healthcare and audio.

He graduated from TU Munich with a M.Sc. in Electrical Engineering and Information Technology and obtained a Ph.D. in Psychology at TU Darmstadt. He has done several research visits to Seikei University (Tokyo), a postdoc with Brian Moore at the University of Cambridge and is currently a lecturer at the University of Manchester. He also worked as a software developer and consultant for the aircraft industry, in relation to cockpit simulation and the loudness of helicopters and eVTOLs.

Recently, his main research focus has been on using machine learning to make hearing tests more efficient and more accurate. Further research on machine learning included text to speech and automatic speech recognition with applications for the hearing impaired. He is a specialist in perceptual models, and co-authored the upcoming ISO 532-3 standard for the calculation of loudness.

He won several awards for his work on perceptual models, including a Best Paper and Presentation Award at ICA 2019 and the DIN Award “Young Science” (DIN is the German Organisation for Standardisation).

Maximum quality, minimum hassle